Returns & Exchanges

At Whitechapel Merchandise, we want you to be fully satisfied with your high-quality streetwear. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn and unwashed items.

1

Initiate Your Request

Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the merchandise in its original packaging with all tags attached, ensuring you include the provided packing slip.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing